Cloud Assess


Certificate II in Security Operations

Course Overview

The security industry is one with diverse opportunities. By completing a CPP20218 Certificate II in Security Operations, you will open up many doors. This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

Any person wishing to gain employment within the Security Industry must hold a Security licence. To obtain this licence you must have first completed an approved training course. The CPP20128 Certificate II in Security Operations is the first course that you should complete. Alana Kaye’s security course is developed with industry and is trained by experts who have years of experience in the security industry.

Courses are conducted approximately every two weeks in our Darwin and Gold Coast (Southport) locations.






Ten days
(including First Aid)

Start dates


Course Breakdown

Core Units


Apply effective communication skills to maintain security


Apply legal and procedural requirements to work effectively within a security team


Apply WHS, emergency response and evacuation procedures to maintain security


Apply risk assessment to select and carry out response to security risk situations


Provide quality services to a range of security clients


Protect self and others using basic defensive techniques


Patrol premises to monitor property and maintain security


Screen people, personal effects and items to maintain security


Monitor and control access and exit of persons and vehicles from premises


Monitor and control individual and crowd behaviour to maintain security


Apply security procedures to manage intoxicated persons


Apply security procedures to remove persons from premises


Escort and protect persons and valuables


Provide First Aid

Career Outcomes

Entry Requirements

To be eligible for a licence, participants must:

  • Be 18 years or older
  • Undergo a criminal history check
  • Pass the required training course.

It is a requirement for this course that students must have good verbal and written English skills. Students will be assessed for language, literacy, and numeracy ability upon enrolment.

A criminal history check is one of the requirements when applying for a Security Licence. It is the responsibility of each participant to check their eligibility prior to booking into this course.

Recognition of Prior Learning

You can apply for RPL if you have the knowledge and skills gained through work, formal study, volunteering, informal or formal training, social activities or general life experiences. If you feel that you may qualify for RPL, please contact our office for further information about the process to demonstrate your experience and knowledge.

Course Fees


(This includes $400.00 non-refundable enrolment fee)


  • Course learning and assessment material
  • Coffee and tea
  • Certification upon successful completion

Resources Required

Students are required to have access to a computer (or use Alana Kaye’s computer lab) to complete assessment tasks. Alana Kaye are conscious of the environment and where possible, provide resources and assessments in an electronic format. If possible, please bring a laptop to workshops.

Payment Plans

Alana Kaye believes that everyone should have access to quality education, which is why we have a range of payment options to choose from.

Up-front Payment

An enrolment fee of $400.00 (non-refundable) is required upon enrolment to secure a course placement. The remaining course fees ($900.00) is to be paid in full prior to course commencement.

We accept payments via VISA, MasterCard or bank deposit.

The Qualification will not be awarded until all payments are received.