Cloud Assess


Certificate III in Individual Support

Course Overview

The CHC33021 Certificate III in Individual Support is a qualification that provides students with the ability to support patients who are in nursing homes, hospitals or clinics due to ageing, disability or some other reason. Workers will be expected to perform a range of tasks which may include: following care plans to provide care to clients, assisting with personal care (showering, bathing, shaving, toileting, oral hygiene, dressing), assisting with meals and feeding, assisting clients to move around, assisting with lifting and turning clients who are immobile or confined to bed and communicating with families.

The job role requires a person who is patient, has good communication skills, uses discretion and judgement, has a commitment to the rights of the elderly and disabled people to live dignified lives and who takes responsibility for their own outputs.






12 months​

Course Breakdown

Core Units


Provide individualised support


Facilitate the empowerment of people receiving support


Support independence and wellbeing


Recognise healthy body systems


Communicate and work in health or community services


Work with diverse people


Work legally and ethically


Apply basic principles and practices of infection prevention and control


Follow safe work practices for direct client care

Elective Units


Support group activities


Deliver care services using a palliative approach


Provide support to people living with dementia


Provide First Aid


Work effectively in aged care


Recognise and report risk of falls

Career Outcomes

Entry Requirements

There are no entry requirements for this qualification. However, it is expected that students will have appropriate language, literacy and numeracy skills to complete the training and assessment requirements.

Recognition of Prior Learning

You can apply for RPL if you have the knowledge and skills gained through work, formal study, volunteering, informal or formal training, social activities or general life experiences. If you feel that you may qualify for RPL, please contact our office for further information about the process to demonstrate your experience and knowledge.

Course Fees


(this includes $400.00 non-refundable enrolment fee)


  • Course learning and assessment material
  • Coffee and tea
  • Certification upon successful completion

Payment Plans

Alana Kaye believes that everyone should have access to quality education, which is why we have a range of payment options to choose from.

Up-front Payment

A payment of $1,400 is required prior to commencement of your course. This includes the non-refundable enrolment fee of $400 paid on enrolment. The remainder of the course fees can be paid on commencement or a payment arrangement can be negotiated by completing a Payment Plan Agreement.

We accept payments via VISA, MasterCard or bank deposit.

The Qualification will not be awarded until all payments are received.

Resources Required

Students are required to have access to a computer (or use an Alana Kaye computer) to complete assessment tasks. Alana Kaye are conscious of the environment and where possible, provide resources and assessments through our online learning portal. If possible, please bring a laptop to workshops.

Distance learning students must have access to a computer and internet.