BSB30120
Certificate III in Business
Course Overview
Become an asset to any workplace and gain skills to provide exceptional customer service, work effectively with diversity, write business documents and use a range of computer software.
The BSB30120 Certificate III in Business reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Type
Domestic
Delivery
Face-to-Face & Distance Learning
Duration
12 months
Course Breakdown
Core Units
BSBCRT311
Apply critical thinking skills in a team environment
BSBPEF201
Support personal wellbeing in the workplace
BSBSUS211
Participate in sustainable work practices
BSBTWK301
Use inclusive work practices
BSBWHS311
Assist with maintaining workplace safety
BSBXCM301
Engage in workplace communication
Elective Units
BSBTEC303
Create electronic presentations
BSBWRT311
Write simple documents
BSBSTR301
Contribute to continuous improvement
BSBLDR301
Support effective workplace relationships
BSBOPS301
Maintain business resources
BSBOPS304
Deliver and monitor a service to customers
BSBOPS305
Process customer complaints
Career Outcomes
- Customer Service Adviser
- Data Entry Operator
- General Clerk
- Payroll Officer
- Typist
- Word Processing Operator
Entry Requirements
There are no entry requirements for this qualification. However, students will need appropriate language, literacy and numeracy skills to complete the training and assessment requirements.
Recognition of Prior Learning
You can apply for RPL if you have the knowledge and skills gained through work, formal study, volunteering, informal or formal training, social activities or general life experiences. If you feel that you may qualify for RPL, please contact our office for further information about the process to demonstrate your experience and knowledge.
Resources Required
Students are required to have access to a computer (or use an Alana Kaye computer) to complete assessment tasks. Alana Kaye are conscious of the environment and where possible, provide resources and assessments through our online learning portal.
If possible, please bring a laptop to workshops. Distance learning students must have access to a computer and internet.
Course Fees
Investment
- Course Fee
- $3,100.00
(this includes $400.00 non-refundable enrolment fee)
- Recognition of Prior Learning
- $950.00
Students are responsible for the purchase of textbook/s relevant to this qualification. Payment plans are available.
Inclusions:
- Course learning and assessment material
- Coffee and tea
- Certification upon successful completion
Payment Plans
Alana Kaye believes that everyone should have access to quality education, which is why we have a range of payment options to choose from.
Up-front Payment
A payment of $1,400 is required prior to commencement of your course. This includes the non-refundable enrolment fee of $400 paid on enrolment. The remainder of the course fees can be paid on commencement or a payment arrangement can be negotiated by completing a Payment Plan Agreement.
We accept payments via VISA, MasterCard or bank deposit.
The Qualification will not be awarded until all payments are received.