Community Services Courses

Working in Community Services deals with vulnerable people who might be experiencing discrimination, poverty, hardship and difficulty managing their own lives. Community services deliver much-needed help when it comes to providing relief with aged, disability, child and other services that all affect the community’s most vulnerable. Alana Kaye College’s qualifications include Certificate III in Individual Support, Certificate IV in Ageing Support and Diploma of Community Services. It is highlighted that Community Services is recognised as a growth career. That includes personal growth, growth for your clients and growth for jobs and it should be noted that feedback from our students working in the Aged and Disability sectors have stated how they find it a rewarding and enjoyable job.

Alana Kaye College suggests you kick start your career in the Community Services sector with a Certificate III in Individual Support which is an entry-level qualification. You will gain the practical skills and knowledge needed to provide individual support in aged care as well as home and community settings.

Our Certificate IV in Ageing Support focuses on working with the elderly and supporting them with skill and dignity. You will learn to care for the interests, rights and empowerment of clients and you will gain knowledge and experience in providing support to older people with complex needs. This includes training in palliative and dementia care, fall prevention, service planning and much more.

The Diploma of Community Services is designed for people wishing to apply for employment within the role of community services, case management and social housing. They are generally involved in managing, coordinating and/or delivery of person-centred services to individuals, groups and communities. This course will teach you how to listen to and understand people’s problems, background and circumstances and to be able to counsel them on the areas they are struggling with. You will learn how to help clients by setting them up with support systems and networks and developing plans which will address their immediate and long term issues. This diploma course will give you the skills and knowledge you need to advise and supervise other Community Service Workers’ case management practices, as well as to manage budgets and financial plans, and undertake project work.