Cloud Assess


Certificate III in Community Services

Course Overview

The CHC32015 Certificate III in Community Services reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.







Course Breakdown

Core Units


Respond to client needs


Communicate and work in health or community services


Work with diverse people


Follow safe work practices for direct client care


Manage personal stressors in the work environment

Elective Units


Facilitate the interests and rights of clients


Work in an alcohol and drugs context


Work with people with mental health issues


Facilitate responsible behaviour


Develop and maintain networks and collaborative partnerships


Work within a community development framework


Provide first aid

Career Outcomes

Face-to-face Schedule

For scheduled course dates, please contact Alana Kaye on: 1300 25 26 25 or email


On successful completion of this course, students may choose to progress to a specialised Certificate IV level qualification or directly to the CHC52021 Diploma of Community Services.

Recognition of Prior Learning

You can apply for RPL if you have the knowledge and skills gained through work, formal study, volunteering, informal or formal training, social activities or general life experiences. If you feel that you may qualify for RPL, please contact our office for further information about the process to demonstrate your experience and knowledge.

Resources Required

Students are required to have access to a computer (or use an Alana Kaye computer) to complete assessment tasks. Alana Kaye are conscious of the environment and where possible, provide resources and assessments through our online learning portal. If possible, please bring a laptop to workshops.

Distance learning students must have access to a computer and internet.

Course Fees


(this includes $400.00 non-refundable enrolment fee)


  • Course learning and assessment material
  • Coffee and tea
  • Certification upon successful completion

Payment Plans

Alana Kaye believes that everyone should have access to quality education, which is why we have a range of payment options to choose from.

Up-front Payment

A payment of $1,400 is required prior to commencement of your course. This includes the non-refundable enrolment fee of $400 paid on enrolment. The remainder of the course fees can be paid on commencement or a payment arrangement can be negotiated by completing a Payment Plan Agreement.

We accept payments via VISA, MasterCard or bank deposit.

The Qualification will not be awarded until all payments are received.